Privacy Policy

The management of the Dakatra application extends its sincere gratitude for placing your trust in us. We would like to assure you that we are fully committed to protecting your information. The information you provide makes you a partner with us in delivering the best medical experience. The terms 'the Application', 'we', or 'Dakatra' refer to the Dakatra application. Below are some important clauses that define the general policy governing your use of the Dakatra application.

Information Collection

When you download the application or visit the Dakatra website, the application automatically collects certain information and asks you to register with your personal data, which will later be used to request medical services. It also collects information about how you interact with the application, which is used to examine potential risks and electronic fraud. The IP address you used to access the application platform is recorded. Based on the above, this information is retained for a period of time appropriate to the analysis and special evaluations required by the application.

Protection of Your Information

The Dakatra application platform provides the highest security standards on its servers, and your data is processed in a legally recognized manner internationally. All sensitive and confidential information submitted is transmitted via Secure Socket Layer (SSL) technology, then encrypted in the database of our payment gateway providers, accessible only by those authorized with special access rights to these systems, who are required to maintain the confidentiality of the information.

Use of Cookie Files

These are small files transferred by the website to your computer's hard drive (HD) through your browser (if you allow it). This enables the website or service provider systems to recognize your browser and capture and remember certain information.

You may also choose to have your computer warn you each time a cookie is sent, or you may choose to turn them off through your browser settings, as with most websites.

However, please note that if you turn off your cookies, some of our services may not function properly.

Confidentiality of Information

We do not sell, trade, or transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, as long as those parties agree to keep this information confidential. We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third party.

Disclaimer Regarding Google Display Ads

We implement Google Analytics features that use user information based on geographic distribution and online interests.

You may opt out of Google Analytics if you do not wish to have that information tracked by Google, to prevent your data from being used by Google Analytics, by visiting the Google Analytics opt-out page — please refer to (https://tools.google.com/dlpage/gaoptout/)

Under the agreement between the Dakatra application and other companies (including Google), the application uses Google Analytics cookies and DoubleClick cookies to report on how your ad appears and other advertising service uses. Interactions with these ad impressions and advertising services are linked to visits to our website. You can read more about the cookies used by Google Analytics advertising features by visiting the Google Analytics Privacy Policy page. Please refer to

(https://support.google.com/analytics/answer/2700409?hl=en)

User Consent

Beginning to use the Dakatra platform, application, and website constitutes an acknowledgment and agreement to all terms, conditions, and privacy policy of the website and application. It also includes agreement to any changes that may occur from time to time to meet legal requirements and standards. If you object to any of these terms, you may contact the application directly to have your information deleted, upon which the user's decision not to use the application or website again shall follow.

General Terms

1. Upon your request or at the discretion of Dakatra or any of its affiliates, we reserve the right to deactivate your Dakatra application account in the event of non-compliance with these terms and conditions or for other legitimate reasons.
2. You confirm and agree that we may modify or cancel your account at our sole discretion and without prior notice if we believe there has been a violation of the terms, or unlawful or illegal use, or use that poses a security risk or exposes us or other users to harm.
3. We also reserve the right to deactivate or terminate the account if the application experiences technical or security issues, or for any other reason that may affect the continuity of providing services in a correct and safe manner.
4. In the event of account deactivation, access to the information and data stored in your account may be lost, and we are not responsible for any loss of data or damage that may arise as a result.
5. We may update these terms from time to time in accordance with developments in laws, regulations, and service needs, and you will be notified of any major changes that affect your rights and obligations.
6. We may freely assign the above-mentioned terms in the event of an asset merger, acquisition, or sale, or by law or for any other reason deemed legitimate.
7. Account deactivation under these terms does not exempt you from any financial obligations incurred prior to deactivation.
8. Our failure to exercise our rights or enforce the provisions of these terms does not constitute a waiver of those rights or provisions.
9. You must read these terms carefully and fully understand them before using the Dakatra application. If you do not agree to these terms or any future amendments, you must refrain from using the application and immediately cancel your account.