Question 1

What services are provided for the elderly at home?

Accepted Answer

Dackatra provides comprehensive home medical care for the elderly, including follow-up for chronic conditions such as blood pressure, diabetes, and heart disease, measuring vital signs, IV fluid administration, and post-operative care — all without the need to travel.

Question 2

Can I request a home visit doctor for children?

Accepted Answer

Yes, Dackatra home visit service includes children and newborns. You can book a specialist pediatrician to examine your child at home for cases such as high fever, respiratory illnesses, or routine check-ups and growth monitoring.

Question 3

Are the doctors on Dackatra certified and licensed?

Accepted Answer

Yes, all doctors on the Dackatra platform hold valid medical licenses from the Egyptian Medical Syndicate. Their credentials and experience are verified before joining the platform. Patients can also view the doctor specialty and reviews from previous patients before confirming a booking.

Question 4

What payment methods are available for home visits?

Accepted Answer

Payment can be made in cash upon the doctor visit, or by credit card through the Dackatra app. There are no upfront booking fees — payment is made after the home visit is completed.

Question 5

Can I cancel or reschedule a home visit appointment?

Accepted Answer

Yes, you can modify or cancel a home visit appointment by contacting Dackatra customer service team before the scheduled time. For full details on the cancellation policy, please reach out directly to support.

Question 6

Is the home visit service available in Alexandria?

Accepted Answer

Yes, Dackatra home doctor visit service is available in Cairo, Giza, Alexandria, and many other Egyptian governorates. You can select your city when submitting your booking request to have the nearest available doctor sent to you.

Question 7

Can I request a home visit for a pregnant woman?

Accepted Answer

Yes, home visit services from obstetrics and gynecology doctors are available to monitor pregnancy at home, including blood pressure checks and routine prenatal examinations — especially during the final months when traveling to a clinic may be difficult.

Question 8

What is the difference between a home visit and an online consultation?

Accepted Answer

A home visit means the doctor comes to your home for a direct physical examination and writes a prescription. It is suitable for cases that require a clinical assessment. An online consultation is conducted remotely via the app and is ideal for minor cases or quick inquiries, but it does not replace a physical examination in some medical situations.

Easily book a home visit doctor with doctors

Doctors Visit Service at Dacktra

Home Visit Service from Doctors.

Specialized doctors in all medical fields to accurately diagnose your condition at home

Knowing the details of your health condition and prescribing the appropriate treatment

The doctor will follow up on your condition and provide the necessary guidance to ensure your health improves

Easy booking through the website or the Dacktra app

Affordable prices for home visits, and the service is available in all governorates of Egypt

Excellent customer service is available to answer all inquiries and assist you at any time.

Most requested and booked specialties among doctors

Most Requested Home Visit Doctors

Mohamed Hamed

Mirage

Mohamed Sobhy

Rasha Mohamed

Aly Ahmed Mohamed Elsharkawy

Mohamed Osama Elghareb

Seham Mostafa

Ahmed Mamdoh Abd rabo

Mohamed Abdelghany

Tarek Ibrahedm Shehaby

Abdullah Mohamed

Mahmoud alaa Ahmed

Mohamed Aly Shehata

Mostafa Hisham

Mohamed Fouad

Amgad Eshak

Mohamed Elktan

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Frequently Asked Questions